Terms and Conditions

Rehltak - Your Trip

Last Updated: 23 October 2026

Important Notice

Please read these Terms and Conditions carefully before using the Rehltak website or making any reservation.

By using our website or completing a booking through it, you agree to the terms presented to you before booking confirmation, without prejudice to any mandatory rights granted to you under applicable law.

Cancellation, modification, and refund conditions vary depending on the type of service, the relevant supplier, and the selected fare or rate.

1. Company and Platform Information

Rehltak - Your Trip operates as an online platform for searching, comparing, and booking travel services.

Company information:

Legal Company Name: REHLTAK LTD
Company Registration Number: 15298990
Country of Registration: United Kingdom
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website:https://rehltak.com
Email:info@rehltak.com

The platform relies on third-party booking technology systems and independent travel service providers for certain services.

The contracting party and the party responsible for providing each service are determined by the booking details and the terms disclosed to the customer.

2. Eligibility and Website Use

By using this website, you confirm that you have the legal capacity to make reservations and enter into binding transactions.

You agree to:

Provide accurate and complete information when registering or booking.
Obtain the consent of all travelers for whom you make reservations.
Use the website only for lawful purposes.
Maintain the confidentiality and security of your account.
Refrain from making fraudulent or fictitious reservations.
Refrain from attempting to compromise the website, disrupt its systems, or use unauthorized automated tools.

Access to the website may be restricted in cases of unlawful use or violations of these Terms, subject to the user's applicable legal rights.

3. Nature of Travel Services

Rehltak may offer services including:

Flight reservations and airline tickets.
Hotel and accommodation bookings.
Holiday packages and travel programs.
Tours and tourist activities.
Airport transfers and transportation services.
Visa-related services.
Travel insurance.
Additional travel services available through the website.

These services may be provided and fulfilled by airlines, hotels, tour operators, transportation companies, and other independent suppliers.

Each service is subject to the relevant supplier's conditions, the terms disclosed to the customer before booking, and applicable legal rights.

The involvement of a third-party supplier does not exclude any legal responsibility that Rehltak may have in its actual role in the transaction.

4. Reservations and Confirmations

Submitting a booking request does not, by itself, constitute final confirmation of the service.

A reservation is considered confirmed once an official booking confirmation, electronic ticket, or service voucher has been issued, depending on the type of reservation.

Customers must carefully review all booking details, including:

Passenger names.
Travel dates.
Airports and destinations.
Hotel and room information.
Number of travelers.
Included services.
Cancellation and modification conditions.

Any discrepancies should be reported promptly upon discovery.

The possibility of correcting errors is subject to supplier conditions and applicable law.

5. Prices and Charges

Prices are displayed according to the selected services, travel dates, and actual supplier availability.

Prices may change before booking confirmation due to changes in fares, availability, taxes, or applicable charges.

The total price and mandatory fees will be disclosed before payment is completed, in accordance with applicable legal requirements.

The currency used to display prices may differ from the final payment currency. The payment currency must be clearly indicated before the transaction is confirmed.

6. Online Payments

Payments may be completed using the payment methods available during the booking process.

Payments may be processed through the Flitt payment gateway using a merchant account displayed under SkyGate Travel Technology or skygate.travel.

Accordingly, the SkyGate name may appear during payment processing or on the customer's bank or card statement.

The appearance of a payment collection entity does not necessarily mean that such entity is the supplier responsible for fulfilling the travel service.

Payment transactions are subject to the applicable security and verification requirements of the payment service provider.

A transaction may be declined or suspended where verification requirements are not met or potential fraud is identified, subject to applicable law and relevant terms.

7. Flight Reservations

Flight bookings are subject to the fare rules and conditions of the relevant airline.

The ability to modify, cancel, or obtain a refund for a ticket may vary depending on the selected fare.

Passengers are responsible for reviewing travel requirements, including check-in deadlines, baggage allowances, travel documents, and entry or transit requirements.

In the event of flight cancellations or schedule changes initiated by the airline, applicable passenger rights legislation and airline conditions will apply.

8. Hotel Reservations

Hotel bookings are subject to the accommodation provider's conditions, selected room type, and rate plan.

Some reservations may allow free cancellation until a specified deadline, while others may be non-refundable under the disclosed booking conditions.

Certain hotels may charge local fees or require a refundable security deposit upon check-in. Known mandatory charges will be disclosed as required by applicable law.

Requests for early check-in, late check-out, or room upgrades are subject to hotel approval and availability.

9. Travel Packages and Tours

Travel packages and programs are subject to the services included and the specific booking conditions applicable to each package.

A package may include multiple services provided by one or more suppliers.

Operational changes to the order of activities, transportation schedules, or services may occur where permitted by the booking terms and applicable law.

Mandatory legal rights relating to package travel and linked travel arrangements remain protected wherever applicable.

10. Visas and Travel Documents

Travelers are responsible for ensuring that they possess valid passports, visas, permits, and other documents required for their journeys.

Visa approvals are determined by the relevant government authorities. Submitting a visa application does not guarantee visa issuance.

Customers must verify entry, transit, health, and travel requirements before departure.

A refusal of boarding, entry, or travel does not automatically establish or exclude entitlement to a refund. Applicable rights depend on the reason for refusal, the booking conditions, and relevant law.

11. Booking Changes and Cancellations

Requests to modify or cancel reservations are subject to the relevant supplier's conditions, the type of service, and the selected fare or rate.

Modification fees, cancellation charges, or fare differences may apply according to the disclosed conditions.

Cancellation or modification requests should be submitted through Rehltak's official communication channels, including the relevant booking reference.

Customers are encouraged to submit requests as early as possible to minimize additional charges.

12. Refund Policy

All refund requests are subject to the Refund Policy published on the website, the applicable booking conditions, and relevant laws.

Certain services may be non-refundable under the disclosed terms, except where applicable law grants the customer a mandatory right to a refund.

Refund processing times depend on the supplier, payment method, and banking procedures.

In certain cases requiring extended review, supplier processing may take approximately 7 to 90 business days. This estimate does not override any shorter mandatory legal deadline.

Refunds due to customers will be processed in accordance with the applicable payment arrangements and the customer's legal rights.

13. No-Show Policy

Failure to arrive at the airport, hotel, tour departure point, or scheduled transfer may result in charges or the loss of part or all of the service value, subject to the disclosed conditions and applicable law.

Customers should contact the relevant service provider or Rehltak promptly if they anticipate delays or are unable to attend.

14. Exceptional Circumstances and Force Majeure

Natural disasters, armed conflicts, government restrictions, and other extraordinary circumstances may affect the provision of travel services.

Such situations will be addressed in accordance with the booking conditions, supplier policies, and applicable laws.

Exceptional circumstances do not automatically cancel all contractual obligations or remove customers' statutory rights.

15. Customer Responsibilities

Customers must provide accurate information, comply with travel schedules, follow reasonable supplier instructions, and refrain from using travel services for unlawful purposes.

Customers may be responsible for losses resulting from their violations to the extent permitted by applicable law.

16. Rehltak's Liability

Rehltak's liability is determined by its actual role in providing the relevant service, its contractual obligations, and applicable law.

Responsibility for fulfilling certain services may rest directly with the relevant supplier. However, this does not exclude any legal responsibility that may apply to Rehltak.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

17. Data Protection and Privacy

Personal information necessary for processing reservations and providing travel services is handled in accordance with the Privacy Policy published on the website and applicable data protection laws.

Necessary information may be shared with airlines, hotels, service providers, booking systems, and payment service providers for booking and service fulfillment purposes.

Further details are available in our Privacy Policy.

18. Intellectual Property Rights

The rights to the website's trademarks, content, designs, and proprietary materials belong to their respective legal owners.

Protected content may not be copied, republished, or commercially exploited without the necessary authorization, except where permitted by law.

19. Complaints and Dispute Resolution

Customers may submit complaints and inquiries through the website's official email address.

Rehltak will review complaints, provide responses, and follow up on relevant matters with the suppliers involved.

Disputes are subject to the laws and jurisdictional rules applicable to the contractual relationship, without prejudice to mandatory consumer protection rights.

20. Amendments to These Terms

These Terms and Conditions may be updated to reflect operational, regulatory, or legal changes.

The terms agreed upon at the time of booking confirmation will continue to apply to that booking unless applicable law requires otherwise.

21. Contact Information

Rehltak - Your Trip

Legal Company Name: REHLTAK LTD

Company Registration Number: 15298990

Country of Registration: United Kingdom

Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Website:https://rehltak.com

Email:info@rehltak.com

You may also contact us through the Contact Us page on our website.

Acknowledgment and Acceptance

By using the Rehltak website and completing a reservation, you acknowledge that you have reviewed and accepted the terms presented to you, without prejudice to your mandatory rights under applicable law.

Terms and Conditions